Frequently Asked Questions

GO TO SHOP

Frequently Asked Questions (FAQ) – PDF Chinese

To purchase an ebook, please visit our Shop page, select the book you want, and proceed to checkout. If you need further assistance, feel free to contact us.

If the ebook is not appearing in the search results, it may not yet be available in our catalog. You can contact us at [email protected], and we will try to add it to our collection if possible.

Our system allows bulk purchases. If you need to buy more than 3 ebooks at once, simply add them to your cart and proceed to checkout. For large orders, please contact [email protected] for special offers.

Once your payment is completed, the download link will be valid for 72 hours. Please make sure to download your ebook within this period. If your link expires, contact our support team for assistance.

You can submit your feedback through the Review & Feedback section in your account. Alternatively, you can email your recommendations to [email protected]

Printing and copying restrictions vary by ebook. Most ebooks allow limited printing and copying based on publisher permissions. You can check the ebook’s details on your account page.

Yes! First, check that your internet connection is stable and that you have enough storage space. If the issue persists, contact our support team for troubleshooting help.

If you encounter an error code, try refreshing the page or clearing your browser cache. If the problem continues, take a screenshot of the error and email [email protected] for assistance.

We accept major credit cards, PayPal, and other secure online payment methods. If you experience any issues with payment, please contact [email protected].

Due to the digital nature of our products, we generally do not offer refunds or exchanges. However, if you encounter an issue with your purchase, please contact our support team for assistance.

Some ebooks may have DRM (Digital Rights Management) protection to prevent unauthorized distribution. The specific restrictions will be listed on the product page.

Yes, you can access your ebooks on multiple devices, including computers, tablets, and smartphones, as long as you use the same account. However, some ebooks may have device limitations depending on their licensing terms.

No, each ebook purchase is for individual use only. Sharing, distributing, or reselling the ebook is strictly prohibited.

Yes, we provide discounts for bulk orders. Please contact pdfchinese.com@gmail.com for more details.